ASM Not Allowing ARK to Open? | ARK Server Manager

jupiterviolet
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ASM Not Allowing ARK to Open? Nov 15, 2020 18:04:45 GMT -5

Post by jupiterviolet on Nov 15, 2020 18:04:45 GMT -5

I have been running a dedicated server through SteamCMD and was no longer able to see the server in the LAN list as of the 317.1 ARK update on Steam. I was told that I probably needed to update my server version since it was on 316.28. I was having trouble figuring out how to successfully do that through SteamCMD and kept seeing info about ASM, so decided to install and try it for running my server. It looks amazing, but anytime I try to load ARK (with or without a server running) I get an error ("The UE4-ShooterGame Game has crashed and will close") and it crashes. I can get the server running in ASM and my husband can see/use it, but if ASM installs the server, then ARK stops working completely for me. I have verified files in Steam and everything comes back fine. I have also Upgraded/Verified the server files in ASM. I would love to use ASM, but if I can never play ARK again, then it won't work for me.

Any advice would be great!

LowLevelFatalError.docx (14.69 KB)

bletch
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Trying not to bugger things up - but failing!

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ASM Not Allowing ARK to Open? Nov 16, 2020 16:59:37 GMT -5

Post by bletch on Nov 16, 2020 16:59:37 GMT -5

jupiterviolet,

Are you able to provide me with your support zip file? I need to check your configuration of ASM.

I am not sure why ASM would download a version of ARK that is different to the one your have downloaded manually without ASM.
ASM uses steamcmd to download the files, so it should not be anything different.

Please check the FAQ'S

Because we need to answer NEW questions. Asking questions that have already been answered takes time away from developing ASM into the best server manager possible.

jupiterviolet
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ASM Not Allowing ARK to Open? Nov 17, 2020 19:48:40 GMT -5

Post by jupiterviolet on Nov 17, 2020 19:48:40 GMT -5

Okay! I was thinking that maybe I messed something up with the install, so I uninstalled ASM and reinstalled and tried setting up the server again and it worked like a charm. I created the server by making a new one and then replacing the saved files from my pre-ASM ARK files to the new ASM server. Loaded up just fine.